BY PHONE

Jaguar Online Orders & Enquiries
UK*: 0800 096 0474
International: +44 (0) 1926 691 791
Email: customerservices@store.jaguar.co.uk
(Mon-Fri: 9am-5pm GMT)

* Calls are free from a BT landline. Mobile and other network call charges may vary.

BY MAIL

Jaguar Land Rover Limited
Web Retail Customer Services
Jaguar Land Rover CRM Centre
GB49WJ1
Jaguar Land Rover Limited
Abbey Road
Whitley
Coventry CV3 4LF

PRODUCT RETURNS

Please use the pre-printed Collect+ returns label that came with your order. If you have misplaced your Collect+ returns label, you may print another by clicking on the Collect+ logo below and completing the details required. If you are unable to print your own returns label then please do call our Customer Services on one of the numbers above. They will be happy to post one to you.

If you prefer you may post your items directly to us at the address below, however returns by any other method than Collect+ is at your own cost. Please ensure you retain your postal receipt as proof of postage and so that you can track your items return to us.

Jaguar Land Rover Webshop Returns
c/o DHL Supply Chain
Edison Road
Coleshill
Birmingham B46 1DA

Please note that we cannot accept liability for any parcel which is lost and not returned through any other method than our preferred Collect+ service.

If you have a question or require further information, please contact us using the details below

• Jaguar: 0800 096 0474 (Mon-Fri : 9am-5pm) customerservices@store.jaguar.co.uk